FAQ

Q: How long will it take for my order to be shipped?

A: We aim to ship all orders as fast as possible but work to ensure that they are at least shipped within 5 business days. If you have placed an order and not received a shipment notification within 5 business days, please contact us. 

 

Q: Where all do you ship? 

A: We currently only ship within the United States. We are working to be able to ship worldwide. Stay tuned. 

 

Q: Do you accept returns or exchanges? 

A: Due to the custom nature of hand-painted needlepoint canvases, all sales are final. However, if there is a problem with your order please contact us immediately so we can fix any mistakes made on our end.