FAQ

Q: How long will it take for my order to be shipped?

A: We aim to ship all orders as fast as possible but work to ensure that they are at least shipped within 10 business days. If you have placed an order and not received a shipment notification within 10 business days, please contact us. 

 

Q: Where all do you ship? 

A: We currently only ship within the United States. We are working to be able to ship worldwide. Stay tuned. 

 

Q: Do you accept returns or exchanges? 

A: Due to the custom nature of hand-painted needlepoint canvases, all sales are final. However, if there is a problem with your order please contact us immediately so we can fix any mistakes made on our end.